Officer & Supervisor Guide

Section 1

Signing in

Go to demo.myjurat.com. Use your agency Microsoft account — the same one as your email. You will see the restricted-system notice first; tap Accept & Login and you go to Microsoft to sign in. There is no separate Jurat password.

The citizen-facing site is a different address — reporting.myjurat.com — and it is for the public, not for you. Nothing you do day to day happens there.

It works the same on a phone as on a desktop. Most officers do the whole job from a handset in the field.

If sign-in will not complete

Use the quiet Sign-in not completing? Start a fresh sign-in link underneath the button. It clears a stuck session and starts over.

Section 2

Your screens

Where	What it is for
Dashboard	Your landing page — pending work, recent items, victim packets.
Search	Find anything you have access to, by case number or name.
Needs My Review	Work waiting on you specifically. The red number is your queue. Start here.
+ Statement Request	Start a new sworn statement.
+ Victim Packet	Start a new victim packet.
Training	Training sign-in sheets.
Completed	Finished statements and finished victim packets.
Online Reports	Citizen-submitted reports, if your agency uses them. Covered in its own guide.

Officers see their own cases. Supervisors see everything at the agency.

Section 3

Sworn statements, end to end

You send a link. They write and sign it. You read it and countersign. Nobody drives anywhere.

YouCreate the request. + Statement Request. Enter the case number, the affiant's name and date of birth, and how to reach them. You can scan a driver licence to fill this in — the photo is read on your device and discarded.
YouSend it. Email, text message, or Show QR Code if they are standing in front of you. There is also an in-person option that opens the form right on your device.
AffiantThey confirm who they are. The link asks for their date of birth before it shows anything. A wrong number, and a misdirected link shows nothing.
AffiantThey write their statement and submit it.
YouYou review it. It appears in Needs My Review. Read it, then either send it back for clarification or approve it for signature.
AffiantThey sign under oath.
YouYou countersign. The statement becomes a sealed, timestamped PDF.

The link lasts 48 hours

A statement link expires after 48 hours. If it lapses, resend it from the statement's own screen — it issues a fresh link.

What the statuses mean

Status	Waiting on	Meaning
Requested	Affiant	Link sent. They have not submitted yet.
Waiting Officer Review	You	They submitted. Read it.
Waiting Affiant Clarification	Affiant	You sent it back with a question.
Waiting Affiant Signature	Affiant	You approved it. They need to sign.
Waiting Officer Signature	You	They signed. Countersign to finish.
Completed	—	Done and sealed.
Revoked	—	Stopped deliberately.
Expired	—	The window lapsed. Resend to revive it.

An affiant can also back out of the signing page and ask a question — that returns the statement to you rather than stranding it.

Section 4

Victim packets

The rights notices, the Marsy's Law election and the case letter, delivered to the victim and signed electronically.

Creating one

+ Victim Packet. Choose Non-DV or DV, then fill in the victim's details. A licence scan fills most of it.

Watch the status box at the bottom. It is red and lists exactly what is missing until everything required is in, then turns green and reads READY TO SEND.

Date of birth is required

The victim's link asks for their date of birth before showing anything, so a packet without one produces a link nobody can open. The form will not let you send without it.

DV packets: the Lethality Assessment

Selecting DV opens the Lethality Assessment, and it must be complete before the packet can be sent. Answer the questions, or check Victim refused the assessment if they would not be screened.

Either way, you can download the Lethality Assessment PDF for your own DV packet. It is an officer record and is never sent to the victim.

If the victim refuses the packet as well

Once the assessment records a refusal, a Save & Mark Declined button appears next to Send. Use it when the victim wants nothing at all: the record is saved and closed, no link is sent, and you still get the Lethality Assessment PDF showing the refusal. If they refused only the screening but still want their packet, just send it as normal.

Advise every victim of the nearest certified domestic violence centre regardless of whether they were screened.

What the victim gets

A link by text or email, or a QR code you show them in person.
Their date of birth is checked before any of their information appears.
They read and sign the documents that need signing.
They download one PDF containing the whole packet.

Victim-packet links do not expire. A victim can come back weeks later and it still works.

Your copy of each document keeps the chain-of-custody page; the victim's copy does not. On the packet's own screen you can see whether the victim has actually downloaded their packet, and when.

Section 5

Training sign-in sheets

Under Add Forms → Training. Create a sheet for a session, and attendees sign in on your device or their own. A sheet is either open or closed — you close it when the session ends, and it stops accepting signatures at that point. Records and Request Only staff do not run sessions.

Section 6

Vehicle tow & inventory sheets

A form several people sign at the roadside, on your phone, before anyone leaves.

Open it from + Vehicle Tow & Inventory Sheet in the left menu. The sheet is laid out in ten numbered sections in the order you work a tow — event, reason, vehicle, driver, owner, wrecker, hold, condition, inventory, certification.

Filling it in

It saves itself. A few seconds after you stop typing you will see Saved near the bottom. It also saves when your phone locks or you switch apps. You do not have to finish in one go, and you do not have to press Save Draft to be safe.
Scan the licence. Each person has their own Scan button inside their own section — one for the driver, one for the owner. A scan only fills that person's fields. Scanning the driver can never overwrite the registered owner.
Owner is the driver. One button in the owner section copies the driver's details across. Everything stays editable afterwards, and the owner is still their own signer.
Addresses look themselves up. Start typing a street and pick a suggestion; the city, state and ZIP fill in beside it. The tow location accepts intersections and places — "US-1 at Blue Heron" resolves, so you do not need a house number.
Damage is marked on the car. Section 8 shows a top-down outline. Tap the panels that are damaged. The marked panels are listed in words underneath and print that way too.

Signatures, on scene

Every signer has a signature box on this same page. You do not send anything first and you do not leave the form — turn the phone around and let them sign.

Sign before you submit. The wrecker driver signs while you are still typing. That is the point: they leave with the vehicle.
Their name, not yours. The name recorded against a signature is the signer's, taken from what the form already captured for them. Your name never lands on someone else's signature.
Unable to sign. If somebody has already gone, tick Unable to sign on their row. The sheet records that you attested it, and when. You are not asked to write a reason.
The officer signs last, at the foot of the sheet, certifying what the others did.

Submit checks the signatures for you

You cannot submit until every required signer has signed or been marked unable to sign. If one is outstanding, Submit tells you who. An optional signer who was never started does not hold the sheet open — the printed sheet simply says they were not used.

After you submit

Submitting creates each outside signer's own private link. Nothing is sent automatically — you choose.

Text link / Email link — send someone their link to sign.
Send copy — once a person has signed, send them their copy. You can do this while other signers are still outstanding; the wrecker driver can leave with a copy before the owner is ever reached.
QR — for someone standing in front of you without their own phone in hand. Before they sign it opens their signing page; after they sign the same code opens their copy.
Send to email / Send to phone on each row is where their copy goes. It is filled in from the form, and you can change it — useful when the number on the form is not the one they can be reached on right now.

Submitting ends your editing

Once you submit, the sheet is handed over: you cannot change what is on it. If something is genuinely wrong, an administrator can correct it, and the correction is recorded. Check the plate, the VIN and the inventory before you submit.

Section 7

What a supervisor can do that an officer cannot

Action	Why you would
See every case at the agency	Officers see only their own.
Reassign the primary officer	Shift change, transfer, someone out sick.
Add or remove an assisting officer	A second officer needs access to the case.
Revoke a case	It was created in error or must be stopped.
Send a reminder	An affiant has gone quiet on a pending request.
Download / export any case	Discovery, a file request, a prosecutor.
Full audit trail	Every action on a case. Officers see a limited view of their own.
Override retention	Hold something past its normal period.

Locking a case and the admin console stay with Admin.

Section 8

Habits worth having

Work from Needs My Review. If the badge is zero, nothing is waiting on you.
Get the date of birth right at intake. It is the key to every link you send.
Use the QR code in person. Faster than typing an email address, and nothing can be misdelivered.
Read before you approve. Sending it back for clarification is cheap; a sealed statement is not.
Download the Lethality PDF when you create a DV packet, while you are still thinking about it.